What is a Panic Alarm?
A portable panic alarm, also known as an emergency alarm or personal alarm, is designed to provide employees with immediate assistance and reassurance in the face of threats or assaults. As the name suggests, the panic alarm can be easily carried, for example, on a keychain or attached to the waistband, ensuring that the employee always has it at hand.
To enhance personal safety, businesses have traditionally used physical panic buttons, which are stationary devices mounted in the business, such as under the counter in a store or restaurant. However, physical panic buttons cannot be carried around. Instead, they are readily accessible to all employees while remaining hidden from customers.
How does a Portable Panic Alarm Work?
- Activating the Alarm: When an employee feels threatened or is being assaulted, they can activate the portable panic alarm by pressing the emergency button.
- GPS Positioning: One of the most valuable features of a portable panic alarm is its ability to send precise GPS coordinates directly to the control center. This ensures that help can quickly reach the right location while the control center can respond immediately - a crucial factor for ensuring optimal protection.
- Message to the Control Center: The operators at the control center first verify the alarm to ensure that it is not a false alarm. This verification is done silently to avoid escalating a potential emergency while also ensuring that resources are directed to genuine emergencies.
Managing the Alarm at the Control Center
Here’s an insight into how the alarm is handled once the control center receives it:
- Verification of the Situation: The operators at the control center first verify the alarm to confirm that it is not a false alarm. This ensures that resources are used for actual emergencies.
- Coordinating Help: After verification, the control center follows the pre-agreed protocol between your business and the control center. Most often, this will involve contacting the police or sending a guard immediately.
- Ongoing Monitoring: Once help has been dispatched, the control center continuously monitors the situation to ensure that the employee is safe.
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