Welcome to your Securitas helpdesk

Receiving several invoices from Securitas can happen for a number of reasons. It may relate to different services or products provided, separate billing cycles, or adjustments to previous invoices. If you believe there is an error or need clarification, please contact the Securitas billing department or your account manager. They can review your account and provide detailed explanations for each invoice.

If you are going on holiday or need to change the contact person, please inform your immediate manager or the relevant department at Securitas. They can update the contact details and ensure communications are directed to the appropriate person during your absence. It’s helpful to provide the new contact person’s details along with any specific instructions to ensure a smooth handover.

You can create an account and request services from Securitas at any time. Visit https://web.mysecuritas.com to register. Here, you can explore the different services and request access.

Whether you need digital access to an existing service or want to order something new, Securitas is ready to assist with configuring and setting up your digital administration.

Yes, you can continue Securitas services at your new location. Please contact your account manager to discuss the details of your move and how Securitas can continue to support your security needs. They will assist in coordinating the transition and ensure your security services are transferred seamlessly. Be sure to provide information about the new location and any specific requirements you may have.

If you wish to cancel your contract, please contact your account manager or the Securitas contracts department. They will guide you through the cancellation process and advise on any terms or conditions that may apply. It’s important to review your contract for any specific cancellation clauses or notice periods. If needed, the Securitas support team is available to help ensure a smooth transition.

For questions about invoices, payroll, or HR matters, our teams are ready to assist you.

• Invoice Enquiries: Contact billing
• Payroll Enquiries: Email payroll
• HR Enquiries: Contact HR