A fire alarm that rings in an empty building does not help much. Fire alarm monitoring connects your fire alarm system to a 24/7 monitoring centre, so when an alarm activates, someone sees it, checks it and starts the agreed response - day or night.
The challenge
In many Irish businesses, fire alarms are installed and tested, but when they ring outside working hours, no one may be on site to hear them.
If a fire starts at night, over a weekend or in a quiet part of a building, an unmonitored alarm may sound for some time before anyone notices. This can delay calling the fire service, checking the building and guiding people to safety.
Relying only on neighbours, passers‑by or staff who happen to be nearby is not a reliable plan. You need a simple way to make sure that when your fire alarm activates, someone sees it straight away and starts a clear response.
Fire alarm monitoring gives you that link between your fire alarm system and trained operators who are always on duty.
Our solution
Securitas provides fire alarm monitoring in Ireland by connecting your fire alarm control panel to our Security Operating Centre. When your monitored fire alarm system detects smoke, heat or manual call point activation, a signal is sent to our operators.
Our team sees which site the alarm comes from, which zone is affected and what type of signal it is. They follow a clear process to:
Because we provide 24/7 fire alarm monitoring, you have someone watching your fire signals at all times – during the day, overnight, at weekends and on public holidays.
This remote fire alarm monitoring service can stand alone or be combined with other security technologies, such as CCTV and access control, to support a more complete response.
Options
Every building is different. We design fire alarm monitoring solutions around your existing fire alarm system, building layout and fire safety plan. Typical options include:
Direct connection from your fire alarm panel - Signals from your fire alarm control panel are sent to our monitoring centre using secure communication paths.
Single‑site and multi‑site monitoring - We can monitor one building or many sites across Ireland, with clear information on where each alarm comes from.
Different response plans - We agree who should be contacted first, how quickly, and when to involve the fire service. Plans can vary by site or time of day.
Integration with other systems - Fire alarm monitoring can be combined with remote video monitoring, access control and building management systems to support safe evacuation and incident handling.
Reporting and event history - We can provide records of fire alarm activations and responses to support your fire safety reviews and maintenance planning.
Our aim is to make monitored fire alarm systems simple to use and reliable, without changing more than is needed in your current set‑up.
For your industry
Fire alarm monitoring in Ireland is relevant across many types of buildings and operations:
Offices and business parks - Support safe evacuation during working hours and quick response when alarms activate at night.
Retail and shopping centres - Help protect customers, staff and stock, with clear information on which area of the site is affected.
Warehouses and logistics hubs - Monitor large spaces, storage areas and loading bays where a fire could spread quickly.
Industrial sites and manufacturing plants - Support fire safety in production areas, plant rooms and high‑risk zones.
Hotels and hospitality - Provide reassurance that fire alarms are monitored around the clock, even when staff numbers are lower at night.
We listen to how your buildings are used, what fire risks you face and what systems you already have. Then we design a fire alarm monitoring solution that fits your fire safety strategy and your wider security approach.
Benefits
Related services
Fire alarm monitoring is one part of a wider fire and safety approach. At Securitas, we can combine monitored fire alarm systems with other services to build a solution that fits your buildings and operations in Ireland.
Stay connected with what matters most. MySecuritas sends you notifications as soon as alarm events occur, so you’re always kept informed about important situations. You can access reports straight away once they’re ready, meaning you won’t be left waiting for updates. All your security information is in one place, easy to find and available whenever you need it.
Stay informed and in control of your business with comprehensive information about every incident. MySecuritas gives you quick access to detailed reports from all incidents, so you’re always up to date – whether it’s a minor issue or a serious situation. You can easily keep track of important events as they happen, allowing you to focus on what really needs your attention. With MySecuritas, you have the tools you need to make the right decisions quickly and with confidence.
Use the information in MySecuritas to improve how you manage security. The platform provides useful statistics and highlights, helping you spot patterns and see what’s working well. You can also view key trends and identify areas that could be improved. If needed, you can download the data to share with your team. With MySecuritas, you can put what you’ve learned into practice to make your organisation even stronger.
Take charge of your security with the easy-to-use tools in MySecuritas. You can manage your organisation and decide who has access to what, making it simple to stay in control. Many tasks can be handled independently, so you don’t need to wait for assistance. The platform also makes it easy for your team to stay updated and work together. With MySecuritas, you can act quickly and keep everything running smoothly.
FAQs
Here are some of the questions we often hear from businesses in Ireland about fire alarm monitoring. If your question is not listed, please contact us and we will be happy to talk it through.
Fire alarm monitoring is a service that connects your fire alarm system to a 24/7 monitoring centre. When your fire alarm activates, a signal is sent to trained operators, who see the event and follow agreed steps to contact keyholders and, where required, the fire service.
Your fire alarm control panel is linked to our monitoring centre using secure communication paths. When the system detects smoke, heat or a manual call point activation, it sends a signal with site and zone information. Our operators confirm the signal, check for repeated events and then follow your response plan, which may include calling keyholders and emergency services.
Yes. Fire alarm monitoring does not replace the need for proper fire alarm maintenance and testing. You still need to keep your fire detection system in good working order and follow local regulations. Monitoring adds an extra layer of oversight to help ensure alarms are acted on promptly.
No. Fire alarm monitoring can be useful for small shops, offices and single buildings as well as large sites. If your building is empty at times, or if you want clearer response procedures when an alarm activates, monitoring can add value.
When a monitored fire alarm activates, our operators follow the response plan agreed with you. This usually includes contacting your nominated keyholders or duty managers. Depending on the situation and local procedures, we may also contact the fire service.
Fire alarm monitoring can support your fire safety compliance by helping you show that alarms are monitored and acted on promptly. It should sit alongside your fire risk assessments, evacuation plans, training and maintenance. We can work with your fire safety team to align the service with your overall plan.
Yes. Fire alarm monitoring can be integrated with other systems such as remote video monitoring, access control and building management systems. This can help you manage evacuation, keep routes clear and support responders with better information.
Because our monitoring centre operates 24/7, fire alarm signals are handled in the same way at night and at weekends as during the day. Operators see the alarm, follow your response plan and contact the right people, even when no one is on site.
Costs depend on the number of sites, the type of fire alarm systems, the communication paths used and the level of reporting and integration you choose. We start by understanding your buildings and needs, then provide a clear proposal so you know what is included.
In many cases, yes. We can often connect existing fire alarm control panels to our monitoring centre without full replacement. We will review your current system, advise what is possible and explain any changes needed to support reliable monitoring.
If you would like to review your fire alarm systems and response arrangements, we are here to help. Contact us and we will work with you to design a fire alarm monitoring solution that fits your buildings and operations.
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