Remote alarm monitoring for businesses in Ireland

Remote alarm monitoring means your alarm systems are connected to a professional monitoring centre. When an alarm activates, a signal is sent to our operators, who check the details and follow agreed steps. This can include contacting you or your nominated people, dispatching Securitas mobile patrols, or calling emergency services. The aim is to make sure every alarm is seen, understood and handled, day and night.

If your premises are left empty at night or at weekends, Remote Alarm Monitoring can add a strong layer of protection. It is especially useful if you store valuable stock or equipment, or if you want to reduce the risk to staff attending alarms alone. Many small and medium businesses choose monitoring because it gives them peace of mind and a clear plan for what happens when an alarm goes off. We can talk through your sites and help you decide if it’s the right fit.

Once your alarms are connected to our Security Operating Centre, every activation sends a signal to our systems. Our operators see the alarm, check the type and location, and follow the procedure we have agreed with you. This might be to call a keyholder, send a Securitas mobile patrol, or contact emergency services. We log each event and keep records, so you can review what happened and when. The process is designed to be consistent, fast and clear.

The response depends on the plan we set up with you. In many cases, Securitas mobile patrol officers attend the site to check the premises and take action. In other cases, we may contact your nominated keyholders first, or call emergency services straight away for certain alarm types, such as confirmed fire alarms. We agree these steps with you in advance, so you know exactly who will respond and in what order.

es, many customers choose to link CCTV and alarms into one monitoring service. When an alarm activates, our operators can view live or recorded images from your cameras. This helps us to verify whether there is a real incident or a likely false alarm. Combined monitoring can improve decision‑making, reduce unnecessary call‑outs and support investigations after an event.

Remote alarm monitoring is often a good fit for small shops and SMEs, because it provides professional support without the cost of full‑time on‑site guarding. We can tailor the service to your opening hours, risk level and budget. Many smaller businesses start with monitoring for intruder and fire alarms, and then add services like mobile patrols or CCTV monitoring as they grow.

A non‑monitored alarm simply makes a noise or sends a local alert when it is triggered. If no one hears it or chooses to act, nothing more happens. A monitored alarm sends a signal to a monitoring centre, where operators see and handle the event. This means every activation is recorded and followed up according to a clear plan, which can improve security and reduce the chance of missed incidents.

Depending on your set‑up, we can provide access to digital tools such as MySecuritas, where you can view service information and reports. This can include an overview of alarm events and activity over time. It gives you a simple way to stay informed, even when you are not on site. We’ll explain the options available for your particular system during the design phase.