Frequently asked questions

To request a quotation, please contact our sales team with your details and security requirements. One of our sales representatives and security advisors will be in touch shortly to provide a tailored quotation.

Securitas offers a wide range of security solutions, including on-site guarding, mobile patrols, remote monitoring, fire and security services, electronic security, and security consultancy. Our goal is to protect your business and help create a safer environment. We also provide industry-specific solutions.

Our customer service team is available by phone on 01 801 5572 or via the email link below. We are here to respond to your enquiries quickly and efficiently.

Securitas combines people, technology, and expertise to deliver integrated and holistic security solutions. Our customer-focused approach, supported by expertise and data-driven risk and threat assessments, ensures tailored strategies that meet each organisation’s unique requirements.

Yes. In many cases, Securitas can seamlessly integrate our services with your current security system. We also provide system upgrades, new components, and full monitoring and maintenance services.

Securitas complies with all relevant Irish security regulations and industry standards. We also hold the required certifications from regulatory authorities, ensuring our services fully meet legal and professional requirements.

Securitas provides tailored security solutions for a wide variety of sectors, including SMEs, large enterprises, industry, retail, healthcare, pharmaceutical, financial services, manufacturing, logistics, construction, data centers, education, maritime, high-tech, critical infrastructure, energy, aviation, public sector, and residential. Our services are designed to address the specific challenges of each sector.

Securitas applies strict protocols to protect data, including secure storage, restricted access, and full compliance with GDPR. Our electronic security systems incorporate advanced cyber security measures to safeguard sensitive information. In addition to international requirements, we also apply a rigorous internal assessment process to ensure the highest standards of data protection.

Yes. Through our Securitas Advisor risk and vulnerability assessments, we identify your specific security needs and develop tailored solutions that protect your assets, premises, and employees.

Yes. We provide specialist event security services, including crowd management, access control, and emergency planning. Please get in touch with us to discuss your event requirements.

You can apply for security jobs across Ireland by visiting our careers page, where you’ll find current vacancies and can submit your application online.

Applicants must:

• Be 18 years of age or older
• Have good oral and written communication skills in English
• Hold a valid Private Security Authority (PSA) licence
• Hold a full category B driving licence (for mobile patrol roles)

Yes. The Irish security industry is regulated by the Private Security Authority (PSA), and all static security guards and personnel performing security functions must hold a valid PSA licence.

To obtain this, you’ll need to complete the Basic Guarding Skills Training Course (QQI Level 4). This qualification is a legal requirement for anyone applying for a Basic Guarding Licence with the PSA.

There are several approved training providers in Ireland offering the QQI Level 4 Basic Guarding Skills Course required to work as a licensed Static Security Guard.

At Securitas Ireland, we now offer a fully funded QQI Level 4 Static Guarding Skills Training Course (4N1118) to help new entrants gain their PSA licence and begin a rewarding career in security.

Working hours are contract-dependent and must comply with the Organisation of Working Time Act 1997. Shift lengths and schedules vary depending on client requirements, and flexibility is essential.

Security Officers may be required to work day, night, and weekend shifts as part of their roster.

This depends on the site and client contract. Some locations require a single security officer, while others have larger security teams with defined roles and responsibilities for each member.

Yes. We offer comprehensive induction and refresher training to ensure all officers are well prepared for a variety of scenarios and incidents.

We also provide ongoing professional development and career progression opportunities, supporting you as you grow within Securitas Ireland.

Visit our careers page regularly to view open positions and apply online. You can also follow Securitas Ireland on LinkedIn and Meta for updates on new security job opportunities across Ireland.

Follow us on social media:

• LinkedIn
• Meta
• Instagram
• Youtube

At Securitas, we are committed to building a diverse and inclusive workplace where everyone has equal opportunities to thrive.

Our approach includes:

• Promoting equality and inclusion across all levels of the organisation
• Supporting employee-led networks and initiatives
• Providing regular Diversity & Inclusion training

All Securitas countries in Europe participate in a comprehensive Diversity and Inclusion (D&I) programme, encouraging collaboration, knowledge sharing, and the development of women’s networks and other initiatives.

Join a company where inclusion, respect, and opportunity are part of our core values.

Our recruitment process is designed to be fair, transparent, and straightforward. It typically involves:

• Submitting an online application
• Attending one or more interviews
• Completing background and reference checks

We focus on finding the right person for each role, so we encourage all applicants to come as they are.

We recognise the importance of work–life balance and offer flexible working arrangements where possible, along with access to various employee support programmes.

Through our leadership training, we ensure that all employees receive dignified support and follow-up throughout their time with us.

We value our people and provide a wide range of employee benefits to support your professional and personal well-being.

Benefits include:

• Full-time 36-hour contract (with the option to work up to 48 hours per week)
• 24-hour Employee Assistance Programme (EAP) – confidential counselling and advice
• Employer pension contribution from day one
• Training and career development opportunities
• Christmas savings scheme
• Discounted Private Healthcare Plan (cash back on everyday medical costs, including dental, optical, GP and emergency visits)
• Internal recognition and reward schemes
• Cycle to Work scheme (save up to 52% on a bike and accessories)
• Refer-a-friend incentive programme
• Enhanced maternity leave
• First Aid (FAR), Manual Handling, Safe Pass courses
• Life Assurance equal to one year’s basic pay (as per Employment Regulation Order – ERO)
• Overtime, Sick Pay Scheme, and SIPTU representation rights, in line with the ERO

We strive to be the best in our profession by combining technical expertise with highly trained and dedicated security officers.

We invest continuously in professional development, innovation and new technologies to stay ahead of evolving security risks. 

Our mission is to make the world a safer place - and that begins with ensuring excellence in everything we do.

If you have any concerns regarding our services, please contact our Customer Support team. We value your feedback and are committed to resolving any issues quickly and efficiently.

If you believe there has been a breach of our Code of Conduct, you can report it confidentially via our Integrity Line.

We value all feedback and encourage open communication. If you have any suggestions or concerns, please reach out to our Customer Support team. Your feedback helps us improve and ensures we continue to deliver the highest level of service.

We use a combination of customer feedback, performance metrics and regular audits to monitor and evaluate our services. This ensures we consistently meet - and often exceed - our clients’ expectations.

We are committed to continuous improvement through regular reviews, customer insights and staying informed on emerging trends and risks. By investing in innovation, new skills and close collaboration, we continue to enhance our services and deliver best-in-class security solutions.

We combine qualified personnel, advanced technology and proven security strategies to safeguard our customers. Each solution is tailored to meet the specific needs of every client.

We integrate environmental, social, and governance (ESG) principles into our work - reducing emissions, promoting diversity, and ensuring ethical practices.

As the first global protective services provider to commit to SBTi across all three Scopes, our short-term targets towards 2030 were validated in 2023.

Our goal is to be Ireland’s most environmentally friendly security company.

We use energy-efficient measures, minimise waste, and choose sustainable materials. Our fleet is shifting to electric vehicles, and we partner with Irish suppliers to recycle and reuse uniforms.

Our Code of Conduct ensures integrity, transparency, and accountability. Employees receive regular ethics training, and any concerns can be reported confidentially through our Integrity Line. 

You can access MySecuritas by visiting the portal website and logging in with your details. If you need help with your login, please contact us.

If you forget your password, use the “Forgot Password” option on the login page to reset it. Follow the instructions, or contact our support team for assistance.

Yes, you can update personal details such as your address and phone number directly in the MySecuritas portal. If you run into any issues, contact us for support.

Yes, MySecuritas works on both PC and mobile devices, so you can manage your information wherever you are.

If you’re having trouble accessing MySecuritas, contact our IT support team. They’ll help resolve any technical issues quickly.