Managing separate teams for reception and security is not only costly but often inefficient. Our STARS service provides a cost-effective, flexible solution designed to create a welcoming and secure environment for your staff and visitors.
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Our PSA-licensed STARS officers combine security expertise with professional reception skills, providing a solution tailored to sectors such as finance, IT, property, and corporate businesses.
Trained in access control, customer service, and emergency response, our personnel ensure a professional, secure, and welcoming environment.
From managing visitor access to protecting your premises, our STARS team delivers consistent support, helping to reduce operational costs while enhancing service quality.
Combine security and reception with Securitas STARS. Our PSA-licensed officers provide a cost-effective, professional solution that keeps your premises safe while creating a welcoming environment for staff and visitors.
Our STARS embody the fusion of professionally trained front-of-house personnel and security officers. By integrating security, reception, administrative, and reception tasks, we optimize our time and your costs, eliminating the need for separate security officers and receptionists.
In emergencies, our STARS are your first line of defence. With extensive training, they are poised to take immediate and appropriate action, enhancing security and resilience on-site at a moment’s notice.
We meticulously select our STARS based on their presentability, communication skills, and unwavering commitment to exceptional service. Each STARS member undergoes rigorous training, including front-of-house expertise and enhanced security awareness, ensuring diverse and inclusive service delivery.
Through bespoke training tailored to your organization’s needs, our STARS adapt and excel. From inductions to monitoring repair works, they handle it all. We invest in their growth through regular engagement, training, and development, making them invaluable brand ambassadors for your organisation.
STARS is more than just a service - it’s a solution for businesses seeking seamless integration of security and reception.
Our personnel are trained in customer service and health and safety compliance, providing a versatile front-of-house experience.
By combining reception and security duties, STARS improves operational efficiency while presenting a professional image that reassures both visitors and staff.
Sectors such as corporate property, IT, and financial services have already benefited from this innovative service model, demonstrating that it’s possible to enhance hospitality without compromising safety.
Stay connected with what matters most. MySecuritas sends you notifications as soon as alarm events occur, so you’re always kept informed about important situations. You can access reports straight away once they’re ready, meaning you won’t be left waiting for updates. All your security information is in one place, easy to find and available whenever you need it.
Stay informed and in control of your business with comprehensive information about every incident. MySecuritas gives you quick access to detailed reports from all incidents, so you’re always up to date – whether it’s a minor issue or a serious situation. You can easily keep track of important events as they happen, allowing you to focus on what really needs your attention. With MySecuritas, you have the tools you need to make the right decisions quickly and with confidence.
Use the information in MySecuritas to improve how you manage security. The platform provides useful statistics and highlights, helping you spot patterns and see what’s working well. You can also view key trends and identify areas that could be improved. If needed, you can download the data to share with your team. With MySecuritas, you can put what you’ve learned into practice to make your organisation even stronger.
Take charge of your security with the easy-to-use tools in MySecuritas. You can manage your organisation and decide who has access to what, making it simple to stay in control. Many tasks can be handled independently, so you don’t need to wait for assistance. The platform also makes it easy for your team to stay updated and work together. With MySecuritas, you can act quickly and keep everything running smoothly.
FAQs
Have questions? We have the answers! Browse our frequently asked questions (FAQ) to find clear and concise answers to the queries we hear most often.
Our STARS officers are trained in customer service, security protocols, health and safety compliance, and emergency response.
Yes, we offer flexible solutions that cater to industries such as corporate, finance, real estate, and more.
By combining security and reception duties into one role, we reduce staffing costs while maintaining high service quality.
Have questions or need expert advice on securing your business? Submit your enquiry and one of our trained advisors will respond quickly. Whether you’re a customer, a future employee, or have another question, we’re ready to help.
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