Understanding how mobile security patrols operate is key to recognising their value. Whether it’s your first time investing in mobile guarding, you’re looking to switch providers, or you're scaling up existing services, knowing what happens during a patrol visit builds confidence and trust in the process.
This article explains what Securitas mobile patrol officers do, how they operate, and why their presence is one of the smartest decisions you can make for your business.
Routine, random, and always professional
A mobile patrol isn’t just a drive-by check—it’s a structured visit performed by trained mobile patrol officers following detailed instructions. These visits may happen on a regular schedule, at randomised times, or a mix of both depending on your needs. The goal is to ensure full coverage, create visibility and unpredictability of timing to deter potential criminals.
What our officers check and why it matters
Each mobile patrol is guided by a client-specific set of instructions, ensuring that our officers check the areas that matter most to your operations. Any signs of forced entry, vandalism, or safety hazards are documented and reported immediately. Each patrol is logged digitally, and you receive a report outlining the time of visit and actions taken.
Reports are accessible via the MySecuritas customer portal—available on both web and mobile. This platform places you at the centre of your security operations, giving you real-time visibility across all services: guarding, mobile patrols, dispatch, and risk intelligence.
Through a single, intuitive interface, clients can:
- Review incident and patrol reports (e.g. break-in attempts, hazards identified).
- View smart tour logs with NFC-enabled checkpoints that confirm patrol timing and locations.
- Access interactive dashboards and analytics to filter, download, and analyse data—such as monthly patrol rates or incident frequency by site.
- Receive alerts via email or text if a patrol is delayed, a checkpoint is missed, or an incident is detected (e.g. triggered alarms, unauthorised access, or hazards).
Here’s what a typical patrol includes:
- Signs of intrusion: Looking for tampering, broken glass, or suspicious activity.
- Locks and entry points: Ensuring doors, windows, and gates are secured.
- Alarm systems: Verifying alarms are active and operational.
- Fire and Safety hazards: Checking for blocked exits, leaks, or broken lighting.
- Staff safety: If employees are on site, officers can also check in on their well-being.
Each check helps minimize risk, reduce liability, and maintain a safe business environment after hours or when the property is unoccupied.
Rapid response and escalation when needed
If anything suspicious is detected during a patrol, the officer is trained to take immediate action. That might include alerting emergency services, notifying your designated contact, or securing the area until backup arrives. Securitas officers follow clear protocols and maintain direct communication with our 24/7 operations center to escalate issues quickly and appropriately.
This ability to act fast is a key reason why businesses choose mobile guarding. Having a trained mobile guard professional on-site to investigate—and intervene—prevents small problems from becoming major incidents.
Transparency and reporting you can trust
Every patrol round by a Securitas mobile patrol officer is tracked and logged using GPS-enabled systems. You’ll receive a detailed report summarizing the visit, including the time of arrival and departure, what was inspected, and any actions taken. This level of transparency builds trust and helps you understand exactly what you’re paying for.
Some businesses also opt to combine patrols with remote video surveillance or alarm response, creating a layered and integrated security solution. Whatever your setup, our goal is the same: to keep your site secure and keep you informed.
Real protection you can see and rely on
Securitas mobile patrol visits are designed to deliver visible, reliable protection for your business. From checking locks and alarm panels to responding to threats and providing transparent reports, every visit adds value. It’s not just about showing up—it’s about being ready for anything.
When you know what to expect, you know you’re protected.
Ready to strengthen your security?
Talk to us today and discover how customised mobile patrol services can protect your business—day or night.