Enhancing security for a jewellery retailer

A jewellery retailer reached out to Securitas following a website enquiry, initially looking for support with Alarm Response services. Given the nature of the business and the value of stock on site, it was agreed that a fuller understanding of their security setup would be important before any solution was put in place.

Initial requirement

The client’s initial request focused on:

• Alarm Response support for their retail premises

Rather than progressing straight to a single service, Securitas recommended an Advisor-led review to ensure any solution properly reflected the real risks faced by the business and the day-to-day realities of running the store.

Security assessment & approach

Through the Advisor process, Securitas completed a detailed review of the store’s existing security measures. This provided a clearer picture of both obvious and less visible vulnerabilities within the premises.

The assessment identified:

• Several risk areas the client had not previously been aware of
• Gaps in layered protection that are particularly important in high-value retail environments
• Opportunities to strengthen both physical security and day-to-day procedures

Importantly, this stage helped the client see that their needs extended beyond a single service, and that a more joined-up approach would offer far greater peace of mind.

Following the review, Securitas put forward a tailored recommendation combining core services with practical, easy-to-implement improvements the client could introduce internally.

The proposed solution included:

• Keyholding & Alarm Response
• CCTV, Access Control, Intruder & Fire Maintenance
• CCTV and Intruder Remote Monitoring
• Fire Risk Assessment services
• Practical recommendations to strengthen internal processes and reduce risk

This approach ensured the client could immediately improve protection in key areas, while also building a stronger, more resilient security setup over time.