Keep your workforce safe with our dedicated Lone Worker protection service, supporting employees who work alone with a solution that provides immediate 24/7 assistance. With GPS, indoor positioning and man-down detection, we help you respond quickly whenever something goes wrong.
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The challenge
In many organisations, people work alone for long periods of time. Long-haul drivers, single-staffed premises, warehouse staff and maintenance teams often have no colleagues nearby if something happens. If they fall, feel threatened or experience a medical emergency, help may be far away and difficult to reach. This creates real risks to their safety and to your duty of care as an employer.
Our solution
Securitas Lone Worker Protection gives your employees a direct remote connection to our Securitas Operations Centre (SOC) 24/7.
Using either a Personal Protection Alarm (PPA) device or a smartphone app, lone workers can trigger an alarm using a panic button or automatically through man-down detection.
Our advanced GPS and indoor positioning technology helps us quickly locate the individual, assess the situation, and coordinate the appropriate response.
Options
You can provide lone worker protection through a dedicated Personal Protection Alarm (PPA) device or via our smartphone app.
The PPA is a portable or wearable device designed specifically for lone workers who need a robust, standalone safety tool.
The smartphone app is available on both iOS and Android and uses the phone’s built-in capabilities to deliver the same level of protection.
This flexibility makes it easy to match the solution to different roles and preferences across your organisation.
For your business
Providing a safe working environment for your people is essential to keep your business running smoothly and to meet legal and health & safety standards.
Lone worker protection helps you demonstrate that you take your duty of care seriously by giving employees a reliable way to call for help and enabling a fast, professional response.
It also provides evidence of your investment in protecting your people, which can support compliance and help protect your brand and reputation as a responsible employer.
Benefits
Build your solution
Lone worker protection is one part of how we keep your people safe. By combining it with other Securitas services, we can build a tailored security solution that fits your sites, working patterns and risks. Together, these services can be brought together into a bespoke solution for your organisation.
Stay connected with what matters most. MySecuritas sends you notifications as soon as alarm events occur, so you’re always kept informed about important situations. You can access reports straight away once they’re ready, meaning you won’t be left waiting for updates. All your security information is in one place, easy to find and available whenever you need it.
Stay informed and in control of your business with comprehensive information about every incident. MySecuritas gives you quick access to detailed reports from all incidents, so you’re always up to date – whether it’s a minor issue or a serious situation. You can easily keep track of important events as they happen, allowing you to focus on what really needs your attention. With MySecuritas, you have the tools you need to make the right decisions quickly and with confidence.
Use the information in MySecuritas to improve how you manage security. The platform provides useful statistics and highlights, helping you spot patterns and see what’s working well. You can also view key trends and identify areas that could be improved. If needed, you can download the data to share with your team. With MySecuritas, you can put what you’ve learned into practice to make your organisation even stronger.
Take charge of your security with the easy-to-use tools in MySecuritas. You can manage your organisation and decide who has access to what, making it simple to stay in control. Many tasks can be handled independently, so you don’t need to wait for assistance. The platform also makes it easy for your team to stay updated and work together. With MySecuritas, you can act quickly and keep everything running smoothly.
FAQs
Here are some of the questions we often hear from customers. Didn’t find your answer?
Lone worker monitoring is a service designed to ensure the safety of employees working alone or in isolation. It involves continuous monitoring through advanced technology, allowing for immediate response in case of emergencies. This service is particularly beneficial for staff working in environments where assistance is not readily available.
A Personal Protection Alarm (PPA) is a portable or wearable device designed specifically for lone workers. It includes a high-tech global positioning system (GPS) to locate the user in case of an alarm. The device has panic buttons and man-down detection, so alerts can be triggered manually or automatically if it detects a loss of verticality.
The PPA is a dedicated, robust device that works independently of a smartphone and is ideal for staff who need a dedicated safety tool. The Lone Worker Application is a smartphone app available on both iOS and Android that uses the phone’s capabilities to provide the same protection. Both options connect your employees to the Securitas Operations Center (SOC) for 24/7 support.
When an alarm is triggered, our Securitas Operations Center receives the alert in real time. Operators use GPS and, where available, indoor positioning to locate the lone worker quickly. They assess the situation, attempt to contact the worker if appropriate and coordinate the right response, which can include alerting local authorities and dispatching Securitas mobile services if available and agreed.
Yes. Lone Worker Protection supports your duty of care by providing a structured way to protect employees who work in isolation. It helps you meet legal and health & safety requirements by showing that you have assessed the risks and put measures in place to manage them. It also provides evidence of your investment in protecting your people.
Securitas has a global footprint and an international support network, which means we can support organizations with multiple sites and, in many cases, across borders. Availability and specific service options may vary by country, so we recommend speaking with your local Securitas security solutions expert to discuss your locations and needs.
Ideal for staff in retail, healthcare, engineering, security, and more. It’s particularly useful for workers in isolated or high-risk environments.
Our security experts can help you choose the right mix of devices, apps and response services for your lone workers. Tell us about your sites and working patterns, and we’ll suggest a solution that fits.
Insights
Explore insights, best practices and real stories from organizations protecting employees who work alone. Discover how others manage lone worker risks and what you can learn from their experience.
