Securitas Connect
Securitas Connect brings your business alarm, 24/7 monitoring, secure keyholding and professional alarm response together in one service. Whether you need a new alarm or want to connect a compatible existing system, we'll help you find the right setup for your premises. MySecuritas is included, giving you remote alarm control and access to your security information.
Get a quote for your business
About the service
A setup that suits your premises
Every business is different. A shop with one entrance won't have the same requirements as a warehouse or an office with several access points.
Whether you need a new intruder alarm or already have one installed, we'll talk through your premises and explain the available options.
Once connected, your alarm is backed by 24/7 monitoring, secure keyholding and professional response.
Why choose us
More that just an alarm
Securitas Connect brings together the people, technology and services needed to look after your business premises. From monitoring an alarm to arranging a response, here's what's included.
24/7 alarm monitoring
Your business alarm is monitored around the clock, including weekends and bank holidays. When an alert comes through, our monitoring team follows the agreed instructions for your premises.
Professional alarm response
If an alarm activation requires attendance, a Securitas security officer will visit your premises and carry out the agreed checks. Professional response is included with Securitas Connect.
SentriGuard keyholding
Your business keys are stored securely at your premises. When access is needed, an authorised Securitas officer can retrieve them, with access controlled and recorded.
MySecuritas included
Control supported alarm functions remotely, manage opening and closing schedules, and check security reports through the MySecuritas customer portal, included as standard.
Getting started
How it works
Getting started depends on whether you need a new alarm or already have one installed.
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1. Tell us about your premises
We'll discuss your business, opening hours, security concerns and any alarm equipment you already have.
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2. Choose your alarm setup
We'll explain the available packages and check whether your existing alarm is compatible if you want to keep it.
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3. We install or connect your system
For a new alarm, we'll arrange professional installation. If you're keeping a compatible system, we'll arrange the communicator connection and setup.
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4. Your monitoring and response service begins
Your alarm is connected to 24/7 monitoring, with SentriGuard keyholding and professional alarm response under your agreed service plan.
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5. Manage your security with MySecuritas
Use MySecuritas to control supported alarm functions, manage schedules and review security information without having to be on site.
Three ways to get connected
Choose your package
Whether you need a new alarm, want to keep your existing system or would benefit from added video security, we'll help you choose the right setup.
Tell us a little about your premises and what you need. Whether you're looking for a new alarm, video security or monitoring for an existing system, we'll explain the available options and what's included.
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FAQs
Common questions
Good to know
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Securitas Connect combines business alarm equipment or a compatible existing alarm with 24/7 monitoring, SentriGuard keyholding, professional alarm response and MySecuritas.
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Essential provides a new monitored intruder alarm. Universal connects a compatible existing alarm to Securitas services. Video combines a new monitored alarm with video surveillance.
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Possibly. We'll check whether your current system is compatible with the Securitas Universal Communicator and whether any changes are needed.
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All three packages include 24/7 monitoring, SentriGuard keyholding, professional alarm response and access to MySecuritas. The equipment and supported controls differ between packages.
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Yes, when attendance is required under your agreed response procedure. Not every alarm signal requires a site visit.
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SentriGuard stores your business keys securely at your premises. An authorised Securitas officer can access them when needed, with access controlled and recorded.
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You can access security reports, review alarm activity, manage supported schedules and use remote alarm controls available for your system.
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Yes. Remote alarm control is available through MySecuritas for supported Securitas Connect systems. The functions available depend on your equipment and configuration.
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Yes. Opening and closing schedules are part of Securitas Connect. The way they're managed depends on the connected alarm system.
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The Video package includes video surveillance equipment and configurable notifications. We'll confirm camera locations, equipment and available functions as part of your quotation.
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Professional installation is included for new alarm packages. Universal includes installation and setup of the communicator for a compatible existing system.
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Maintenance is provided under your Securitas Connect agreement. For Universal, we'll confirm what maintenance applies to the communicator and any existing alarm equipment.
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Ownership of alarm equipment supplied under your agreement passes to you at the end of the contract, subject to its terms. Existing equipment you already own is treated separately.
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Yes. Securitas Connect can support businesses with multiple locations. MySecuritas can help you review security information across your sites.
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Pricing depends on your premises, the equipment needed and the package selected. Contact us for a quote based on your requirements.
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Related security services
Explore more ways to protect your business
Securitas Connect brings alarm monitoring, keyholding and professional response together. You can also explore other Securitas services to suit your premises and how your business operates.
Business alarm systems
Looking for a new intruder alarm or comparing security options for your premises? Find out more about our monitored business alarm systems.
MySecuritas
Control supported alarm functions remotely, manage opening and closing schedules, and view security reports through your customer portal.
Professional alarm response
Find out how Securitas security officers attend your premises when an alarm activation requires a response under your agreed service plan.